JAKARTA – PT Indosat Tbk respects the lawsuit filed by Alvin Lie for receiving continuous ad SMS messages. The mobile operator ensures that it will follow up on the complaint as quickly as possible. “The company respects the right of every customer to submit complaints, opinions and aspirations. We always follow up on every input and resolve any complaints experienced by customers as soon as possible,” said SVP-Head of Corporate Communications of Indosat Ooredoo, Turina Farouk in her official statement, Wednesday, August 18. Turina said, Indosat Ooredoo always complies with applicable legal regulations in terms of regulations and Standard Operating Procedures (SOP) for each of its services. Including providing the best economic value of the product. “The company always implements good governance and business ethics in its operations throughout Indonesia. We also always maintain the services provided according to quality standards (SOP) and government regulations,...